5 steps to a successful survey

5 steps to a successful survey experience

5 Steps 200 X 200 01 (1)

Make the survey experience a positive, inclusive process that helps your church move forward together.

We believe that the 2021 National Church Life Survey can be a fruitful experience that supports your church as you move forward together.

Here are five steps to use at your church, before, during and after completing the surveys.

5 steps to a successful survey:

Before the Survey


Share the purpose of the survey with your church. Affirm the value of the everyone’s contribution to build a sense of group ownership.

from September-October 2021:

• Promote the survey’s purpose to your church attenders and leadership
• Choose a date to complete the survey and notify your church

More details

During the Survey


Organise and facilitate the survey well, ensuring you include everyone.

from November 2021:

• Receive and unpack your Survey Kit 
• Notify churchgoers of your chosen survey date(s)
• Complete your surveys in November and return them to NCLS Research

More details

After the Survey


Reflect on your survey results with your leadership team. Clearly identify and consider the feedback your church attenders gave in the survey.

from March-April 2022:

• Receive your results in a Church Life Pack
• Explore your results with your leadership team
• Consider your church's readiness to respond to the results

More details


Share the findings of your survey with the whole church to help them own any future plans, directions and mission goals. A strong sense of ownership leads to a more healthy and vital church.

from April-May 2022:

• Celebrate strengths and communicate insights with the church
• Pray about future plans together

More details


Form an action plan that empowers attenders to contribute their gifts and skills. Move to action together.

from mid 2022 onwards:

• Facilitate a time of reflection and respond to your results
• Use Workbook and facilitators resources to plan and act
• Move to action together and review regularly into the future

More details